In a major step toward revitalizing the Federal Civil Service, the Federal Government of Nigeria has approved three landmark policies the Rewards and Recognition Policy, the Incentive and Consequence Management Policy, and the Civil Service Mentoring Policy. These reforms aim to boost productivity, promote accountability, and build a new generation of skilled public servants dedicated to delivering efficient and citizen-focused governance.
The announcement was made by Eno Olotu, Director of Information and Public Relations, Office of the Head of the Civil Service of the Federation, following approval at a recent Federal Executive Council (FEC) meeting presided over by President Bola Ahmed Tinubu.
Driving a Performance-Based Civil Service
According to the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, the policies are core components of Staff Welfare and Enhanced Value Proposition — one of the six pillars of the Federal Civil Service Strategy and Implementation Plan 2021–2025 (FCSSIP25). She emphasized that the initiative aligns with the 2021 Public Service Rules (Sections 060101–060111) and underscores the government’s dedication to creating a more efficient, productive, incorruptible, and citizen-centric (EPIC) service.
Walson-Jack commended President Tinubu for his commitment to transforming the civil service, noting that these reforms represent a significant step toward motivating workers, rewarding excellence, and nurturing future leaders.
Highlights of the Approved Policies
- Rewards and Recognition Policy
This policy sets a clear framework for acknowledging outstanding performance within the civil service. By promoting innovation, commitment, and continuous improvement, it aims to attract, develop, and retain the nation’s brightest talents. The policy is designed to strengthen institutional performance and create a culture that values excellence and service integrity. - Incentive and Consequence Management Policy
To promote fairness and accountability, this policy introduces a transparent system where exemplary performance is rewarded, and underperformance is constructively addressed. It ensures that civil servants who excel receive proper recognition, while those who need improvement are guided through supportive and structured measures. - Civil Service Mentoring Policy
Aimed at grooming the next generation of public sector leaders, this policy focuses on mentorship and knowledge transfer. It helps bridge the experience gap between senior and junior officers, ensuring the preservation of institutional memory and leadership continuity despite retirements.
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Building a Modern and Agile Civil Service
Walson-Jack described the presidential approval as more than a procedural milestone it marks the beginning of a modern, agile, and empowered civil service that values merit, innovation, and professionalism. She reassured public servants that their commitment and dedication would no longer go unnoticed, as the new framework guarantees recognition, reward, and continuous professional growth.
Through these reforms, the Federal Government envisions a civil service that is not only efficient and performance-driven but also aligned with Nigeria’s broader goal of delivering transparent, accountable, and citizen-oriented governance.


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